TikTok Shop
GET /v1/tiktok-shop/product-reviews

TikTok Shop Product Reviews API

Pull TikTok Shop comments at scale with author, text, likes, and reply threads.

TL;DR
The TikTok Shop Product Reviews API (TikTok Shop) returns pull TikTok Shop comments at scale with author, text, likes, and reply threads. It's a single authenticated GET request to /v1/tiktok-shop/product-reviews that responds with clean JSON, costs 16 credits, and is cached for 24 hours (repeat calls are free). Start with 100 free credits — no credit card.

What is the TikTok Shop Product Reviews API?

The TikTok Shop Product Reviews API lets you pull comments with author, text, likes, and replies from TikTok Shop with a single REST call. No OAuth, no scraping infrastructure, and no platform SDKs — send the URL, get clean structured JSON back. Results are cached for 24 hours, so repeat lookups are instant and free.

What you get

  • Comment text, author name, and handle
  • Like counts and reply threads
  • Pagination via the limit parameter
  • Timestamps for trend and sentiment analysis

Try it

Fill in the parameters below and copy a ready-to-run request in your language of choice.

Parameters

curl "https://api.captapi.com/v1/tiktok-shop/product-reviews?url=https%3A%2F%2Fshop.tiktok.com%2Fus%2Fpdp%2Fexample-product%2F1234567890" \
  -H "Authorization: Bearer capt_live_..."

Edit the parameters and the code updates instantly. Switch languages and hit copy.

Example response

{
  "success": true,
  "cached": false,
  "creditsUsed": 16,
  "data": {
    "total": 2,
    "comments": [
      {
        "author": "@viewer1",
        "text": "This is exactly what I needed!",
        "likes": 42,
        "replies": 3
      },
      {
        "author": "@viewer2",
        "text": "Great breakdown.",
        "likes": 11,
        "replies": 0
      }
    ]
  }
}

Response structure

A successful call returns success, cached, creditsUsed, and a data object with the following fields:

Result

  • totalNumber of comments returned.

Each comment

Each item in comments contains:

  • authorComment author name or handle.
  • textThe comment text.
  • likesNumber of likes on the comment.
  • repliesNumber of replies in the thread.

Parameters

NameTypeRequiredDescription
urlstringYesPublic TikTok Shop URL.
limitintegerNoMax items to return (default 20, max 200). Billed per result.

Authentication: send your key as Authorization: Bearer capt_live_.... A typical call costs 16 credits — billed per result, so the exact amount scales with how many items you request. Repeat calls for the same request are served from cache for free (metrics refresh within ~1 hour).

Using an AI agent? This endpoint is the MCP tool tiktok_shop_product_reviews via @captapi/mcp. Set it up →

How it works

  1. 1. Sign up — get 100 free credits, no card required.
  2. 2. Create a key from your dashboard.
  3. 3. Send one request to /v1/tiktok-shop/product-reviews and parse the JSON response.

Use cases

Sentiment Analysis

Understand how audiences react to content.

Community Insights

Surface FAQs, requests, and recurring themes.

Moderation

Detect spam, abuse, or policy violations at scale.

Market Research

Mine genuine opinions and product feedback.

Frequently asked questions

What does the TikTok Shop Product Reviews API do?+

The TikTok Shop Product Reviews API lets you pull comments with author, text, likes, and replies from a public TikTok Shop video using one GET request to /v1/tiktok-shop/product-reviews. It returns clean JSON — no OAuth or scraping setup required.

How many credits does the TikTok Shop Product Reviews API cost?+

Each successful call costs 16 credits. Responses are cached for 24 hours, and cached results cost 0 credits. Failed or empty results are never charged.

Do I need a TikTok Shop API key or OAuth?+

No. A single Captapi key works across every platform Captapi supports — YouTube, TikTok, Instagram, Facebook, Twitter/X, Reddit, Threads, Bluesky, Pinterest, LinkedIn, and Rumble. We handle proxies, rate limits, retries, and authentication for you.

Is the TikTok Shop Product Reviews API suitable for production use?+

Yes. It is a stable REST endpoint with predictable JSON, automatic retries, and a shared 24-hour cache. Use it for RAG pipelines, analytics, monitoring, and content automation.

More TikTok Shop APIs

Ready to use the TikTok Shop Product Reviews API?

Sign up, grab your key, and make your first call in 60 seconds.