TikTok Shop Product Reviews API
Pull TikTok Shop comments at scale with author, text, likes, and reply threads.
GET request to /v1/tiktok-shop/product-reviews that responds with clean JSON, costs 45 credits, and is cached for 24 hours (repeat calls are free). Start with 100 free credits — no credit card.What is the TikTok Shop Product Reviews API?
The TikTok Shop Product Reviews API lets you pull comments with author, text, likes, and replies from TikTok Shop with a single REST call. No OAuth, no scraping infrastructure, and no platform SDKs — send the URL, get clean structured JSON back. Results are cached for 24 hours, so repeat lookups are instant and free.
What you get
- Comment text, author name, and handle
- Like counts and reply threads
- Pagination via the limit parameter
- Timestamps for trend and sentiment analysis
Try it
Fill in the parameters below and copy a ready-to-run request in your language of choice.
Parameters
curl "https://api.captapi.com/v1/tiktok-shop/product-reviews?url=https%3A%2F%2Fshop.tiktok.com%2Fus%2Fpdp%2Fexample-product%2F1234567890" \
-H "Authorization: Bearer capt_live_..."Edit the parameters and the code updates instantly. Switch languages and hit copy.
Example response
{
"success": true,
"data": {
"url": "https://www.tiktok.com/shop/pdp/1731962298839634826",
"totalReturned": 5,
"reviews": [
{
"platform": "tiktok_shop",
"id": "7640239119020558093",
"rating": 5,
"text": "I love it. It’s cute. Fits in both my small Mini Cooper and Mini Countryman cup holders. It does fit a small drink like a freeze or shake from bk,if you take off the lid.",
"createdAt": "2026-05-15T21:49:56.991000+00:00",
"author": {
"name": null,
"avatar": null
},
"images": [],
"verifiedPurchase": true,
"sku": "Thicc 16oz | Ice Cream",
"country": "US"
},
{
"platform": "tiktok_shop",
"id": "7599033354029254413",
"rating": 4,
"text": "This cup is indeed visually appealing. Although it does exhibit some minor flaws, specifically where the 'frost buddy' wording is engraved into the cup and the logo is not included on the engraving on the opposite side, overall it is a well-made cup. I am satisfied with my purchase.",
"createdAt": "2026-01-24T20:50:51.887000+00:00",
"author": {
"name": null,
"avatar": null
},
"images": [],
"verifiedPurchase": true,
"sku": "To-Go | Duck-It",
"country": "US"
},
{
"platform": "tiktok_shop",
"id": "7643464524599723789",
"rating": 5,
"text": "Fast delivery! Purchased as a gift! Love the lilac color!",
"createdAt": "2026-05-24T14:26:17.644000+00:00",
"author": {
"name": null,
"avatar": null
},
"images": [],
"verifiedPurchase": true,
"sku": "Thicc 40oz | Lavender Fields",
"country": "US"
},
{
"platform": "tiktok_shop",
"id": "7637664681263646477",
"rating": 3,
"text": "I love frost buddy cup and use them but this one has some issues. I haven't even had it a week and has only been hand washed and it's chipping off in multiple places. I'm very disappointed because I absolutely love this design.",
"createdAt": "2026-05-08T23:19:53.797000+00:00",
"author": {
"name": null,
"avatar": null
},
"images": [],
"verifiedPurchase": true,
"sku": "Bottle Buddy 24oz | I Scream 4 Ice Cream",
"country": "US"
},
{
"platform": "tiktok_shop",
"id": "7604624285583410957",
"rating": 5,
"text": "I love this “cup holder”. It’s amazing. Works on all size drink cups. Keeps your drink cold longer. I can’t wait to buy my next one.",
"createdAt": "2026-02-08T22:26:41.623000+00:00",
"author": {
"name": null,
"avatar": null
},
"images": [],
"verifiedPurchase": true,
"sku": "To-Go | White *Lid Not Included",
"country": "US"
}
]
}
}Billing metadata is returned in response headers: X-Captapi-Credits (credits charged), X-Captapi-Cache (hit or miss), and X-Captapi-Source. Failed requests (4xx/5xx) are never charged. See the full list of error codes in the error reference.
Response structure
A successful call returns success, cached, creditsUsed, and a data object with the following fields:
Result
totalNumber of comments returned.
Each comment
Each item in comments contains:
authorComment author name or handle.textThe comment text.likesNumber of likes on the comment.repliesNumber of replies in the thread.
Parameters
| Name | Type | Required | Description |
|---|---|---|---|
| url | string | Yes | TikTok Shop product URL. The URL platform must match this endpoint's platform. Do not pass cross-platform URLs, e.g. YouTube to TikTok, Instagram to Facebook, LinkedIn to X/Twitter, or Pinterest to Rumble. |
| limit | integer | No | Max items to return (default 20, max 200). Billed per result. |
Authentication: send your key as Authorization: Bearer capt_live_.... A typical call costs 45 credits — billed per result, so the exact amount scales with how many items you request. Repeat calls for the same request are served from cache for free (metrics refresh within ~1 hour).
tiktok_shop_product_reviews via @captapi/mcp. Set it up →How it works
- 1. Sign up — get 100 free credits, no card required.
- 2. Create a key from your dashboard.
- 3. Send one request to
/v1/tiktok-shop/product-reviewsand parse the JSON response.
Use cases
Sentiment Analysis
Understand how audiences react to content.
Community Insights
Surface FAQs, requests, and recurring themes.
Moderation
Detect spam, abuse, or policy violations at scale.
Market Research
Mine genuine opinions and product feedback.
Frequently asked questions
What does the TikTok Shop Product Reviews API do?+
The TikTok Shop Product Reviews API lets you pull comments with author, text, likes, and replies from a public TikTok Shop video using one GET request to /v1/tiktok-shop/product-reviews. It returns clean JSON — no OAuth or scraping setup required.
How many credits does the TikTok Shop Product Reviews API cost?+
Each successful call costs 45 credits. Responses are cached for 24 hours, and cached results cost 0 credits. Failed or empty results are never charged.
Do I need a TikTok Shop API key or OAuth?+
No. A single Captapi key works across every platform Captapi supports — YouTube, TikTok, Instagram, Facebook, Twitter/X, Reddit, Threads, Bluesky, Pinterest, LinkedIn, and Rumble. We handle proxies, rate limits, retries, and authentication for you.
Is the TikTok Shop Product Reviews API suitable for production use?+
Yes. It is a stable REST endpoint with predictable JSON, automatic retries, and a shared 24-hour cache. Use it for RAG pipelines, analytics, monitoring, and content automation.
More TikTok Shop APIs
Ready to use the TikTok Shop Product Reviews API?
Sign up, grab your key, and make your first call in 60 seconds.